If you are experiencing buffering, freezing, or poor video quality while using Stremenify, here are steps you can take to improve your streaming experience:
1. Check Your Internet Speed
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A stable internet connection is required for smooth streaming.
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We recommend at least 20 Mbps download speed for HD/4K content.
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Run a speed test on your device to confirm.
2. Restart Your Device & App
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Restart your streaming device (TV, phone, tablet, or box).
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Restart the IPTV app you are using to clear temporary glitches.
3. Try Another Internet Source
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If possible, test with a mobile hotspot or another Wi-Fi connection.
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This helps determine if the issue is related to your network provider.
4. Connect Using Ethernet (If Possible)
- For TV boxes and smart TVs, using a wired Ethernet connection is more stable than Wi-Fi.
5. Lower the Stream Quality
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Choose a another version of the channel from the channel list if available e.g SD, HD
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Some apps allow you to adjust stream resolution.
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Try lowering from 4K → 1080p → 720p to reduce buffering if app allows it.
6. Use a VPN
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In some regions, ISPs may throttle or block IPTV services.
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Connecting to a VPN can resolve buffering and streaming restrictions.
7. Check for Server Issues
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Visit the server status page in your dashboard.
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If the server is online → buffering may be on your network side.
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If the server is offline → there may be a temporary outage, and our team is working on it.
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8. Contact Support if Needed
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If buffering continues, open a support ticket with details about:
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The channel name
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The device you’re using
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Your internet speed
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Support Email: [email protected]