Refund Policy

Digital Services

All of our services are digital and are activated instantly upon purchase. Because access is granted immediately, we do not provide refunds once an order has been confirmed and activated.

We encourage customers to review our plans carefully before making a purchase.
If you're unsure which option fits your needs, our support team is happy to guide you before you buy.

Unused Credit Balances

Please note: We do not refund unused credit balances under any circumstances.
Credits added to your account can be used toward service purchases, but they are non-refundable and non-transferable.

Exceptions

While refunds are not standard, we may consider them only under the following limited situations:

Duplicate payments caused by a billing error
Technical failures on our side that prevent service activation and cannot be resolved

Refund requests outside of these specific circumstances will not be approved.

Service Issues & Troubleshooting

If you experience difficulty accessing or using the service, please contact our support team first.
Most issues can be resolved quickly by:

Refreshing or updating your app
Verifying your login details
Using a different portal/server URL
Switching to a compatible app
Reinstalling the app or clearing cache

We are committed to helping you get up and running as intended.

Contact Us

If you have questions or need assistance, feel free to reach us:

📧 Email: [email protected]